KPI Metrics
itsTrack tracks key performance indicators (KPIs) across your whole operation. Managers see real numbers — not guesses.
What are KPIs?
KPIs are measurable values that show how well your business is running. itsTrack calculates them automatically from jobs, worker activity, warehouse movements, and financial data.
KPI areas
Workers
| Metric | What it tells you |
|---|---|
| Tasks completed vs. late | Is your team keeping up with the schedule? |
| Average work time per job | How long do jobs really take? |
| Tasks per worker | Who is overloaded, who has capacity? |
| Check-in compliance | Are workers logging time correctly? |
Logistics
| Metric | What it tells you |
|---|---|
| Route deviations | Are workers following planned routes? |
| Travel time | How much time is spent driving vs. working? |
| Zone violations | Unexpected entries or exits from geofenced areas |
| Jobs per route | How many stops fit in one day? |
Warehouse
| Metric | What it tells you |
|---|---|
| Missing materials | Stock shortages that delayed jobs |
| Stock value | Total value of inventory on hand |
| Most used groups | Which material categories you consume fastest |
| Low stock events | How often you hit minimum levels |
Finance
| Metric | What it tells you |
|---|---|
| Invoice value | Total billed amount over a period |
| Payment on time | Are clients paying when they should? |
| Cost vs. revenue | Job costs compared to what you charge |
| Material cost per job | How much stock cost goes into each job |
How KPIs update
KPIs refresh as your team works:
- Worker completes a job → task KPIs update
- Material is issued → warehouse KPIs update
- Invoice is created → finance KPIs update
- Worker deviates from route → logistics KPIs update
No manual data entry needed for metrics.
Using KPIs day to day
- Morning: Check late tasks and worker availability
- Weekly: Review completed vs. planned jobs
- Monthly: Analyze warehouse consumption and financial trends
- Quarterly: Compare KPIs across periods to spot improvements or problems
tip
Pick 3–5 KPIs that matter most to your business and check them daily. Too many numbers at once makes it hard to act.
Related:
- Dashboards — visual charts for these metrics
- Drill-down Reports — click a number to see the details